The registration process is pretty straight forward.

• You'll need an email address and strong password
• Once you've registered, click the link in the email you've been sent to prove it's your email address (you might want to check your spam folder)
• Return to the app and logon using your credentials
• Choose the country you're in (not all will be available, we're rolling this out slowly)
• Select Tattooist, PMU artist, or both
• Select the brands of ink you use
• This is needed so the app shows you the right inks
• Choose All, Tattoo or PMU inks
• Filter the list using the filter entry field
• You can add brands or remove them at any time in your Settings screen
• Choosing only the brands you use allows the app to only show you data you need to work with
• If a brand you use isn't in the list contact us and we'll add it ASAP
• Select which Suppliers you use to purchase your inks
• The suppliers you choose will be presented to you when you add an ink to your palette
• Keeping track of where you purchased an ink is important in case a recall on the ink arises
• Filter the list using the filter entry field
• Suppliers are listed by country, change the Country to view suppliers if your order from abroad
• You can change your suppliers list at any time in your Settings screen
• If a supplier you use isn't in the list contact us and we'll add them ASAP

Once you've done the above, continue, it may take a couple of minutes while it gets the data you need, then registration is complete, yay.

One of the things that has held our industries back is that we don't have good communications across countries. A lot of this (especially in Europe) is because of the language barrier. We hope to release the app in as many languages as possible.
If we don't support a language you'd like to see in Sukiru then give us a shout, even better if you could contribute towards the translation.

As we open the app up to different countries we'll be adding translations for those countries. Using various sources for translations means it may not always be perfect so if you spot a mis-translation let us know, or send us the correction.

The home screen is where you end up when you first log in. It contains an icon bar at the top, the most recent recall alerts, recent sessions and a small selection of the latest news items.

We post links to articles, podcasts, system news or anything we find interesting on the News page.

We're always open to new findings and if there's something news-worthy drop us an email.

Accessed via the icon bar on the home screen or by selecting a recent recall alert.

Recalls can be filtered by ink brand or view them all together (the default when you first view them).
Selecting a recall tells you more about the alert and links to the original reference where possible.
When viewing an individual ink in your Palette you'll also have the option to view any Recalls that have occurred against that ink.

You can add notes such as a todo list, supplies you need or really anything. These are General notes and can always be accessed from the Home screen.
When working with clients you can also add notes specific to a client.
Working in a client session allows you to add notes specific to that client session.
Notes always appear in the area/client/session in which you add them.

• General notes from the Home screen
• Client specific notes under each client in the Client Dashboard area.
• Client Session notes under a session for a client.

To delete a note simply swipe it to the left.

Accessed via the icon bar on the home screen or when working with a specific client session.

Your diary is a list of your appointemnts.
Appointments and sessions are synonymous. Think of an appointment as the date/time portion of a session. A session is the appointment data, notes, inks, images, reports etc..., everything together.
The initial viewing of appointments is done by a calendar in month format.
Each appointment on a day is represented by a small dot. The colour of the dot varies depending on the type of appointment. This makes it quick to scan a calendar and see what type of appointments you have on a given day.
Presently the 3 types of appointments are :

  Appointment - this is a standard appointment, booked and confirmed
  Consultation - this is still and appointment but generally for a discussion and doesn't take as long
  Date Offerred - this is basically an unconfirmed appointment. If you're awaiting a confirmation from a client about a given appointment date it can be set to or created as Date Offered. Once the client confirms you can update it to Appointment. This is really just to make it easy to view over your calendar and get an idea of what's up an coming and what appointments haven't yet to been confirmed. Just a general overview.

The calendar behaves slightly different depending on where you are in the app.
When you're viewing appointments (initiated from the Diary on the Home screen) you can view, add, edit (appointment details only) or delete an appointment.
You can only delete appointments that you have entered via the app, for existing calendar appointments you'll need to do that in your devices' calendar.
If you're working with a specific client appointment/session, you can only make changes regarding that client and the layout is slightly different.

Viewing Appointments (initiated from the Diary in Home screen)
When selecting a specific day from the calendar, a list of the appointments are listed below the calendar.
You can choose to edit/view an appointment from that list or delete it.
When deleting an appointment you'll be presented with a list of Reasons to choose from. Selecting a reason that is not 'Other' results in a note being added to that clients' notes about the reason ie Client cancelled appointment on this date....
You can choose to delete this note under the client section or keep it as a reminder if a client tends to cancel or no show fairly frequently.

To the right of the date where the list of appointments appear (when selecting a date) you'll see a calendar icon.
Selecting this icon presents you with your appointments in a more 'diary' looking format.

You can also add an appointment at this stage by chosing the '+' icon.
You'll be presented with your clients, choose an existing client or add a new one and select it.
Thereafter you'll have the option to select that client for the chosen appointment or remove them from the Appointment selection by chosing the 'X' icon to the left. This allows you to select another client if need be and doesn't actually remove the client from the system.

Adding/Editing an Appointment (initiated from a specific clients' dashboard)
This is covered under 'Working with Clients'.
The main difference in the calendar is that you can't edit or remove any of the other clients' appointments as you're working with a specific client.

An overview of the client section is available in this help video.

Sukiru Youtube Channel

When you add a client, you can create appointments/sessions for them.
You can add details of the appointment, inks, notes and images to each session.

This way you're always able to go back and see what was done in a session and have the inks used in that session tracked for alerts.

• From the Clients screen you can add a new client or work with an existing client. If an existing client isn't in your immediate list then you can search for them.
• When adding a client, enter their details or load them from your mobile Contact list, you may be asked to grant access permission to the app if you use your Contacts.
• For existing clients, choose one to enter the Client Dashboard or select the icon on the right, next to the clients name, for more options.

The Client Dashboard

Here you work with a clients details, you can :

• Edit client details.
• Make notes specific to the client.
• Create, update or view the clients' sessions.
• Send them forms via email. (available soon)
• View what forms you've sent them. (available soon)
• View the history of inks that have been used on that client.
• Delete a client (if they have no sessions, you can manually delete these if you no longer want to track sessions on a client)

Sending a form from the Dashboard (available soon)

Forms are predefined emails that can be sent to your clients, as the system grows we're looking to add more options.
From the dashboard you can send Ink Information. This allows you to send a list of inks in your palette to the client if they wish to know more information about the inks you use. The inks in the email will link to any details we have on those inks.

• The form selection will be set to Ink Information if there are no other options
• Select the relevant inks from your palette you may use in the clients session (this would probably depend on what they're getting). Also note that any inks in your palette that have a potential recall match or have expired will not be shown here until attended to on your Palette screen.
• Choose any Document Links you've set up to be included in the email for your client
• Send the form

Viewing sent forms (available soon)

You can view the forms and the dates you sent them. If you do so from the Client Dashboard you'll see all forms sent to a particular client, including forms sent in all their sessions.

Viewing a clients' ink history

Allows you to view a list of inks used across all sessions for the client.

• You'll be able to see the status of the particular ink (whether it was recalled, closed or still open in your palette)
• Pick an ink to see all the information on the particular ink.

An overview of creating sessions/appointments is available in this video.

Sukiru Youtube Channel

Sessions/Appointments

You can create, update or view a clients sessions/appointments from the Client Dashboard.

Creating a session is done by initially adding an appointment and then (or later) adding session details to that appointment.

When creating an appoinment you can store the following details :

• The studio the session was captured at
• A brief description of the design or procedure
• The location on the body you'll be working (optional)
• The session start date (you can also set this for a past or future dated session)
• The session start and end time
• A quote, deposit and payments (if enabled in Appointment Settings)

At the top you can select a colour coded appointment type, Appointment, Date Offered or Consulation

If you've setup any preset appointment times (in your Settings) they will appear here and you can select one to prefill the start and end time.
You can change the date of the appointment by selecting the current date, you'll be presented with the calendar to choose another date, or the same one if you don't want to change it.
There's also the option to select the start and end time on the calendar by selecting the calendar icon next to the Time fields.
This presents you with a day view of your calendar.
To select a start and end time :

• Choose an hour slot for the start of the appointment, you should be presented with available start times in 15 minute increments for that hour
• Now select and end time in the same way and once your happy with your choice select 'Done'
• Note : If you don't allow appointments to overlap (in your Appointment Settings), some times will not be available to select.
  You can only span an existing appointment in your selection if it's the current appointment you're editing or there's a consultation in between.

Quote/Payments

If you've enabled the option in your Appointment Settings you can also add quote, deposit and payment details for a session.
It's worth noting that the app does not manage payments in the sense of performing transactions, all the payment data is entered by yourself and for record keeping purposes only.
You can set a quote, add a deposit or payment and select what the payment was for, how it was paid (cash, card etc..) and add a note to each payment you add.
You also have the ability to delete individual payments (swipe left on the payment) or the entire payment details using the red trash icon in the top right of the screen.

As a side note, setting up Preset Appointment Times in your settings makes things a lot easier and quicker to create an appointment, sometimes it requires minor adjustments to the time but overall it's a quicker process.

Once you've saved that (provided there are no appointment overlaps in your booking), you've basically created an appointment/session. This will appear in your calendar.
There's a lot more you can add to a client session though.

• You can add notes specific to the session, for example :
  • Anything you need to prepare of the session such as a design or research
  • How the session went
  • If the client used numbing cream and what cream it was
  • Were there any problems with the skin or a particular ink
  • Literally make a note of anything you want to
• Add the inks used in the session
• Pick the inks from your palette that were used in the session, you can always check back on subsequent sessions to see what colour you used.
• If you've added inks then you can generate a list of #'s of the brands and inks you've used for when it comes time to post an image online (if that's your thing)
• Add existing images or take a photo
• Taking a photo of your session can help for when the client returns
• See how particular colours used have healed.
• Keep track of progress on an ongoing design
• If it's an up and coming session then perhaps add the images your client sent you to remind you when it comes time to prepare
• For coverup, a before and after shot
• Remind you of the design.
• Images are compressed to save on space
• Note : images added to a session are NOT currently backed up by the backup process and are slightly compressed. Your device will likely back them up as part of it's backup routine for apps but this is not guaranteed. Backups of images is something being looked at.
• View a session image
• Selecting an image allows you to view a larger version, share it to social media or an app on your phone.
• To delete the image select the 'trash' icon, this action is irreversible.
• Delete a session
• You can delete a client session by selecting the icon to the right of the session
• Deleting a session removes all inks, notes, images and forms associated with this session, this action is irreversible.

Sending forms for a session (available soon)

Currently the only form you can send is Session information, this will change over time.
Where as sending Ink Information is a list of inks, Session Information includes batch and lot numbers of the exact inks you used (if you've added them).
You don't need to send the client the form (email) but having the ability to helps with keeping up with regulations and new legislation. Or a client may ask regarding existing allergies.
Sending Session information is the same process as sending Ink information except the list of inks is taken from your current session.
You can also view forms sent specific to the session

Deleting a client

You can remove a client from your client list permanently if the client has no active sessions or you delete all the sessions for that client.

If your client has no sessions a 'Delete' option is available. Note, this will delete all information associated with this client including their notes and Ink History.

Reports are a feature that lets you generate a pdf on a specific set of your data.
Certain reports are customisable ie. you can choose which fields are shown on the report, allowing you to share a report with someone but only show the information you want to.

The field options differ for reach report and can be selected or deselected to generate a report with only those fields.
The field options for your report will always show your last set of selected options.
You can generate a report multiple times with a different set of fields.
Once you create a report you can view/share/send/save the report as a pdf.

Currently the only available report is the Session Report but more will be added.

Session Report

A report can be generated for each session, with details of the client, studio, session notes, date/time and inks used in the session.

The following field options are available to customise your report of which most of them are in regards to the inks used in the session and if selected, are shown for each ink.

• Opened - date ink was opened
• Closed - if ink has been closed then date of closure
• Reason - if ink is closed, then the reason given when the ink was closed
• Expiry Date - expiry date of ink
• Lot # - lot number or code of ink
• Batch # - batch number or code of ink
• Lot # - lot number of ink
• Supplier - supplier ink was purchased from
• Notes - all notes that are attributed to this session

At the heart of Sukiru is the ability to keep track of the inks you use on clients.
For some, capturing what inks are used on clients is part of new regulations.
If you're not affected by that then just having the app keep track of expiry dates, recall alerts and dates the ink was disposed (closed) is itself a great help.

In addition to the documentation there's a help video on the palette that is worth watching

Sukiru Youtube Channel

Adding a new ink

The brands of ink you initially selected during registration are used to determine what inks are on your system. If you need to add another brand you can do so in your Settings. If you no longer use a brand of ink but have sessions with those inks in, don't worry, unselecting an ink brand won't remove any inks you've used, it's just to make the selection of brands quicker and easier for you.
If you can't find a brand you use, get in touch and we'll add it as soon as possible. You can do this from the Contact section in your Settings.

Add an ink with the '+' button, this will list the brands you've selected.
Choose a brand and select or search for an ink within that brand.
Select the ink or if you'd like information on the specific ink choose the 'information' icon next to the ink.

• Choose the supplier you purchased the ink from
• Noting the supplier helps should the ink be recalled or you have problems with the ink.
• You can choose which suppliers you use in your Settings.
• If you can't find a particular supplier let us know and we'll add them right away.
• If you've used a supplier for a particular ink before the system will preselect that supplier, but you can always change it
• While the following details are all optional, the more you enter the better the system can track your inks, match recalls and track expiry dates.
• A batch number on the bottle of ink (optional)
• A lot number on the bottle of ink (optional)
• The manufactured date of the ink (optional)
• This can sometimes be just a month and year, in which case just select the 01 for the day
• If you choose not to enter this it will default to a year prior to the current date
• Expiry date of the ink (optional)
• This can sometimes be just a month and year, in which case just select the 01 for the day
• If you choose not to enter this it will default to 3 years after the current date
• The date the ink was opened, defaults to the current date (optional)

Working with your palette

Selecting an ink in the Palette screen will show you all the relevant ink information.

• You can view all the information we have on an ink including links to relevant documentation using the Ink Info web link
• Information such as open date, batch and lot number and date it was last scanned against recalls is on the Ink tab
• To close an ink and remove it from your palette go to Close tab, select the relevant reason and it will be removed from your palette
• The ability to edit the ink details is also available
• All recalls associated with the brands ink (not neccesarily your particular ink) can be found in the Recall tab
• The Sessions tab shows you all the client sessions that current ink has been used on
• If you have an active alert on an ink, the Alert tab will be visible
• If an active recall alert is matched to your ink you'll be asked to resolve the recall
• You'll be presented with the details of your ink and the details of the recall
• Use your own judgement to decide whether or not ßt

The Settings screen allows you to make changes to your Account, your Preferences and Support options (contact, help docs).

Account

Udpate your profile
Update your details, delete you account.
Delete your account, this is irreversible, we would not recommend doing this until reporting and printing is implemented so you can print off your session data

Update your Password
Change your password, current password required for this operation.

Change Language
Change the in app language, more language options as we gain more translations.

Backup your data
We recommend doing this every week or so, you can adjust how often you're reminded to backup.
You can also setup a reminder to appear on the home screen every n (n = your selection) days.

Preferences

Studios
Add or update a studio you're working at.
Set the current studio you're working at.

Palette
General settings for when you receive alerts for inks that are expiring or recalled.

Suppliers
Select the suppliers you use, these then become available when adding an ink to your Palette.

Ink Brands
Choose which ink brands you use, this allows you to search those brands to add inks to your Palette.

Document Links (available soon)
Add or update the links to your various online documents or pages that you can then attach to your forms

Appointment Settings
Set the preferred start and end times of your day, an optional interval between appointments and preset times.
Preset times are useful if you do specific appointments like a Full day, consultation, Half day, Brows, Lashes etc...
They allow you to prefil data when making an appointment.
If you prefer not to set a specific time for a preset and only set the duration then leave it on its default and set the duration only.

Support

Contact
Get in touch, ask questions, report bugs or get a new supplier, ink or brand added to the system.

Help Docs
What you're currently reading

System Info